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Community Care Link

at a glance

CommunityCare Link (CCL) is an exciting new model network of NYC’s aging-services organizations, housed at the ANYF, through initial support from the NYC Dept. for the Aging (DFTA).

CCL addresses the social and economic determinants of health needs of older adults, connecting them to social and health services that are necessary to remain well and active in their communities. 

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the model

CommunityCare Link has organized some of the highest-quality aging services providers in the five boroughs to meet this need. These organizations are rooted in the communities they serve, offering a deep understanding of their clients and the myriad issues affecting their health. CCL brings these providers together, ensuring that high-quality, community-based services are seamlessly and efficiently delivered in an accessible, culturally appropriate, and cost-effective manner. 


When healthcare organizations contract with CCL on behalf of their members, they not only get the benefits of our wrap-around care and positive reputation in our communities, but they also are ensured that reporting, oversight, and contract requirements are met.



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CommunityCare Link is part of the national movement focusing attention on the social, economic, and behavioral determinants of health and creating a broader set of tools to address the interrelated health and social support challenges facing older adults and people with disabilities.


These efforts have been nurtured federally by the Administration on Community Living’s Business Acumen Initiative, and more recently statewide by New York State’s Office of the Aging (NYSOFA) and the Department of Health (NYSDOH).


The results of this movement are also being captured and shared through the National Association of Area Agencies on Aging (N4A) and its Aging and Disability Business Institute.


Click here for a list of recent reports on CBO integration with healthcare: 




The network of CCL organizations provides numerous high-quality social services and programs to improve the health outcomes of older adults. These services and programs address a variety of needs including but not limited to food insecurity, socialization, transportation, and caregiver support.


CommunityCare Link’s first contracting partnership began with Healthfirst's Medicare Advantage Plan, launched in June 2020.  CCL organizations were asked to assist with (re)connecting some of Healthfirst’ most isolated and highest need members to primary care while also addressing their social determinants of health needs.  One year after implementation, we have seen improved access to preventive care and quality measures, especially for diabetes care and breast cancer screening, as well as connections to social services.  All partners concur that the pilot has demonstrated that social service providers in the community are able to build trust and show significant progress towards meaningfully helping a substantial number of members access care. 




Aging-Services Community-Based Organizations:  CCL partners with some of the largest and most illustrious non-profit agencies in New York City to provide services to older adults and people with disabilities in all five NYC boroughs. To date, CCL has partnered with the following community-based organizations


read the report

Community-Based Social Service Organizations Linkages with Healthcare Report

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